# 2025-08-07 Four Chains Framework
```
🐢 Develop? 👾 User?
- Acculturate
- Evaluate Segment &
- Professionalize Replicate:
- Processify
\ /
\ /
Deliver? ←→ Sell?
/ \
/ \
🐅 Goal? 🐙 Offer?
Process & Quality Fulfillment chain:
Improvement - Collaborate
(Internal & - Automate
External) - Platformize
- Capitalize
```
**Deliver**: 🐅×🐢 = ✓ Development chain enables process/quality goals
**Sell**: 👾×🐙 = ✓ Users need fulfilled through CAPC progression
**$/time**: ✓ Value flows from culture → profit
**Learning**: Three cultures organize our capability development:
- **Bayes** (Mind): Acculturate → Evaluate (experiment & validate)
- **Innovate** (Bridge): Professionalize → Processify (scale what works)
- **Operate** (Hand): CAPC chain execution (deliver value)
## Key Insights from Diagrams
1. Employee satisfaction ↔ Rigidity tradeoff
2. Process improvement → Productivity → Cost management
3. Quality improvement → Revenue through replication
4. Culture drives experimentation drives improvement